Privacy Policy

Your privacy is very important to us. Gatenby Services respects your confidentiality and any information you provide to us will never be sold, shared, or rented to other organizations for commercial purposes.

This Privacy Policy applies to all personal data that may be stored and processed in connection with your use of the Service, and should be read alongside the Gatenby Services Terms of Service that can be read at

For the purpose of the General Data Protection Regulation, the data controller is Gatenby Services Ltd, whose office is at Keward Court, Jocelyn Drive, Wells, Somerset. We may update this Privacy Policy from time to time. Any changes we make in the future will be posted on our website at Please check back regularly to see any updates or changes.

You have the following rights as a data subject, by reason of the General Data Protection Regulation:

1. General principles that we observe in relation to personal data

Gatenby Services observes the following general principles in relation to personal data that we receive about customers and subscribers:

2. Categories of personal information that we may process about you

In the course of providing the Services and performing its obligations under the Agreement, Gatenby Services may process the following types of personal data about customers, for the respective purposes set out below, and for the provision of communications as described in Section 3. Except as stated below, all such personal data is collected directly from the data subject:

The provision of this personal data is not a statutory or contractual requirement, or a requirement necessary to enter into a contract, but the personal data is needed for the purposes of the effective management of relationships between Gatenby Services and its customers.

3. Communications from the Site

4. Lawful basis of processing

The lawful basis of processing is that the processing is necessary for the purposes of the legitimate interests pursued by Gatenby Services, including the efficient provision of the Service to customers , service improvement, and communications with actual or prospective customers for Gatenby Services solutions, products and services.

5. Recipients of the personal data

Gatenby Services uses third party vendors and hosting partners to provide the necessary server infrastructure, software, networking, storage, and related technology necessary to run the Service. You retain all rights to your Customer data.

6. Overseas transfers

Personal data that is processed by Gatenby Services may be stored in Cloud services where the data centres are located outside the EEA, including in Canada and the USA. This will only be done where we are satisfied that our contractual arrangements include sufficient safeguards for the rights and freedoms of data subjects.

7. Duration of processing

Gatenby Services will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The appropriate retention period for any given type of personal data depends on a range of factors, including the nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which it was collected, and the applicable legal requirements.

8. Automated decision-making (including profiling)

Except as stated in Section 2 above, Gatenby Services undertakes no automated decision-making in respect of data subjects. The profiling described in Section 2 is not such as to result in decision-making that has legal or similarly significant effects on the data subject.

9. Plans for further processing

Gatenby Services has no plans to process personal data for reasons other than the reason for which the data was originally collected.

10. Questions or Comments

Should you have any questions or comments regarding this agreement, please contact Gatenby Services using the information below:
Gatenby Servives Ltd
Keward Court
Jocelyn Drive
Somerset, BA5 1DB
T: 01749 685151
E: [email protected]